TERMS AND CONDITIONS
If you have any questions or concerns regarding our jewelry or customer service issues, please contact us.
Shipments should reach you within two weeks of order confirmation. The accuracy of the shipping address is the responsibility of the purchaser. Please ensure that you indicate any pertinent information required to deliver the package in a timely manner, including company name, apartment numbers and buzzer numbers. If there is a change in the shipping address, please notify us within 24 hours of placing the order. If a package is returned due to an error in the shipping information provided by the purchaser, you will be responsible for the charges to reship.
RETURNS and EXCHANGES
We pride ourselves in creating and producing jewelry of the highest quality, complying by strict regulations. Our jewelry and its components meet all North American safety standards, and are nickel-free and lead-free.
We want to ensure that your purchases are made with confidence. In the case where you are unsatisfied with your purchase, we will gladly arrange for an exchange or refund.
Please visit www.foxyoriginals.com/returns.html to read more about the process of Returns and Exchanges and to download the Return/Exchange form you must include when shipping your goods back to Foxy Originals
If you have any further questions relating to customer care, please email us at firstname.lastname@example.org or call us a 1-866-438-3699
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